Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Cugino.ai (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information, including information related to SMS and email communications.

Information We Collect

We may collect the following information when you interact with Cugino.ai:

• Name

• Email address

• Phone number

• Payment and billing information

• Platform or app usage information

• Information you voluntarily submit, including capital input for allocation or modeling tools

How We Use Your Information

We use your information to:

• Deliver alerts and notifications via SMS and email, only when you have explicitly opted in

• Provide personalized algorithmic modeling and educational insights

• Improve platform performance and user experience

• Process payments and manage subscriptions

• Communicate service updates, customer support responses, and account notifications

SMS Messaging, Consent, and Opt-Out

By providing your phone number and opting in, you consent to receive automated and non-automated SMS messages from Cugino.ai related to alerts, account activity, service updates, and support communications.

• Message frequency may vary

• Message and data rates may apply

You may opt out of SMS messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us at team@cugino.ai.

After opting out, you will receive one final confirmation message and no further SMS messages unless you re-opt in.

Information Sharing

Cugino.ai does not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

We may share information only with:

• Service providers that support essential business operations such as SMS delivery, hosting, analytics, and payment processing

• Telecommunications providers and compliance registries strictly as required to deliver SMS messages and comply with A2P 10DLC regulations

• Legal or regulatory authorities when required by law

SMS opt-in data and messaging consent are never shared or sold to third parties for marketing purposes.

We do not sell or share user trading, wagering, or modeling activity data.

Data Storage and Security

We use industry-standard administrative, technical, and physical safeguards to protect your information. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking

We may use cookies and analytics tools to improve site functionality, analyze usage patterns, and enhance user experience.

User Rights

You may request to access, correct, or delete your personal information by contacting us at team@cugino.ai.

Children’s Privacy

Cugino.ai is not intended for individuals under 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy at any time. Continued use of Cugino.ai constitutes acceptance of any updates.

Contact Information

If you have questions about this Privacy Policy or our data practices, contact us at:
team@cugino.ai